Welcome!
IFTTT is a way for the technical support team to help your team as soon as one of your colleague has a problem!
Then if you are a member of the technical team, this application is made for you! We are going to create a web site so that your colleagues has only to click on a button to send you an email of alert
Stage 1: create your Applet
Connect you and create your account on Ifttt.com with the professional email adress
Now you must create a New applet by clicking on "My Applets" then on "New Applet"
Click on "If this" and search "Webhooks" in the search bar, then choose "Webhooks"
Choose "Receive a web request"
Now you must name your event: I named it "ALERT" but you can choose the name that you want
Great! You created your event, now you must create the alert to link your event to your alert. So now click on "then that" ans search "Email" (not Email Digest) in the search bar, to finish the first stage.
Click on "Send me an email"
A windows open. Click on "create action" without modifying anything.
Click on finish to finally create your Applet
Yeahhhh!!!! you have finished the first step of creating your new web site!
Go to glitch.com Create you an account and then click on "new project"
Then you must fill the file HTML, CSS and JS. It is not an easy task so you can learn with example on internet and with web site which explain how manipulate these files. For example you can learn some basics : here , or here , and also here !
It is a way for you to create a button which your colleagues can press if they need help:
This button that you will create will have to be linked with a file JS which will look like that. We will see in the third step where to find the information to supply.
It is the end of the stage 2. If you arrive up to there: Well done
This step is very important for the correct operation of your site web. You must link your Applet and your button to be sure to receive an email when someone click on the button.
You must return on Ifttt.com
Then click on the Applet that you have created.
Click on the logo "Webhook"
Click on "Documentation"
Your Webhook key appears. You must change "event" by the name of yout event. Here you can write "ALERT" or "HELP"
Now you have all the information to connect your button with your Applet. You have to write the link of your key, the name of your event and the values in your file JS seen in the stage 2.
After that, each time that someone will click on that button you will receive an email!